Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesI have been here for 2 1 2years the staff, location and amenities are a plus for my husband and I. They are quick to solve any problems that may arise. We went yo the annual pool party this past weekend and had a Blast. I give Addie and her team a Big 5 stars for all that they do.THANKS
response from property -Thank you so much for your wonderful 5-star review! We truly appreciate you and your husband choosing to call our community home for the past 2½ years.
It means so much to hear that you've had a positive experience with our team, amenities, and location. We're committed to providing great service and addressing any concerns as quickly as possible, so we're happy to know that has made a difference for you. We're also thrilled that you had such a great time at our annual pool party! It was wonderful seeing everyone come together, and we're so glad you were able to join the fun. Thank you again for your kind words and for recognizing our team. We look forward to continuing to provide you with a five-star experience for many years to come!
|Recommended: YesExelente — Lugar Altamente recomendado su calidad en todas las areas Feliz de haber llegado ha este bello y limpio lugar 🙏🤝🫡
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your experience and appreciate our commitment to quality in every area. It means so much to us that you chose to make our beautiful and clean community your home. We truly appreciate your recommendation and look forward to continuing to provide you with an exceptional living experience!
|Recommended: YesN A — N A
Thank you for your 4-star rating! We’re glad you had a positive experience with us and truly appreciate your support. If there’s anything we can do to make your experience even better, we’d love to hear your feedback!
|Recommended: YesGreat place — Love my apt home it’s spacious clean and modern
Thank you so much for your kind words! We’re thrilled to hear that you love your apartment home and are enjoying the spacious, clean, and modern feel. Our team works hard to provide a comfortable and welcoming community, and it means so much to know that it shows. If there’s ever anything you need, please don’t hesitate to reach out we’re always happy to help!
|Recommended: YesMaintenance and Repair — Just wanted to give a shout out to Ascension Bustos for the perfect job he did with my maintenance request fixing the door knobs and locks. Was done is less than 24 hours. Love the people here, from management to the maintenance staff. They are all very helpful and courteous. Special shout out to Adi, Laura, and Liliana of the front office, and to Joe, Paco and Ascension
Thank you so much for your wonderful review! We’re thrilled to hear that Ascension was able to take care of your maintenance request so quickly he truly is amazing. We appreciate your kind words about our entire team, from the office to maintenance. Adi, Laura, Liliana, Joe, Paco, and Ascension are all grateful for the recognition.
We’re so glad you’re enjoying your experience here, and we’re always here if you need anything. Thank you for being part of our community
|Recommended: YesGreat place — Since Moving in a month ago everyone here has been very helpful and nice.
Thank you so much for taking the time to share your experience! We’re so glad to hear that your first month here has been positive and that our team has been helpful and welcoming. We’re happy to have you as part of the community, and if there’s ever anything you need, please don’t hesitate to reach out!
|Recommended: Yes1 month in — N A
Thank you, Madison, for sharing your review. We appreciate your feedback and are committed to ensuring a positive living experience for all our residents. Someone from our leasing office will be reaching out to see if there's anything we can do to enhance your experience. Your satisfaction is important to us.
|Recommended: YesOscar was really nice and polite he came and changed my lock batteries and explained to me a little bit of my ac.
Thank you so much for your kind words! We're glad to hear that your experience with maintenance was great! We'll be sure to pass along your appreciation to him.
|Recommended: YesGreat Complex — This was such a big upgrade from my previous rental fro al
OST the same price.
Thank you for your feedback! We're thrilled to hear that your new home feels like such a significant upgrade, especially at a similar price point. Providing great value and a comfortable living experience is always our goal. We're glad you're enjoying your new home!
|Recommended: YesNA — NA
Thank you for leaving us a 5-star review! We're pleased to hear that you've had a great experience.
|Recommended: YesThe atmosphere is very welcoming, from the outstanding staff to the relaxing field that’s good for relaxing and enjoying nature. They also have a comfy and convenient lobby. 10 10 would recommend
Thank you, Eriq, for sharing your positive experience! We're thrilled to hear that you found the atmosphere welcoming and that our team, along with the relaxing field, contributed to your enjoyment of nature. It's wonderful that our comfy and convenient lobby also added to your satisfaction. Your recommendation means a lot to us, and we remain committed to ensuring our community continues to be a place where residents feel comfortable and content. We look forward to maintaining this level of excellence for you and all our residents.
|Recommended: YesThe atmosphere is very welcoming from the outstanding staff to the big green field. The field is perfect for relaxing, or even just going to walk. 10 10 would definitely recommend
Thank you, Eriq, for sharing your wonderful experience with our apartment community. We're thrilled to hear that you find the atmosphere welcoming and that our team has made a positive impression on you. It's also great to know that you enjoy the expansive green field for relaxation and walks. Your recommendation means a lot to us, and we are committed to maintaining the high standards that make our community a great place to live. We look forward to continuing to provide an exceptional living experience for you.
|Recommended: NoMaintenance Tasks and Office Follow Ups — I have repeatedly requested maintenance for the entrance walls of my apartment unit, the staircases on both sides, and the walkways. However, I have not received a positive response to these requests. The maintenance requests have been neglected, and there appears to be a lack of concern for the cleanliness issues. The accumulated dirt from the construction next door has not been addressed since the commencement of the construction development. The staircases and walkways on my building, 15, are in a state of disrepair and are unsightly.
Furthermore, all gates on the south side of the property are malfunctioning. They do not close properly and can be opened without a key remote. The purpose of providing access keys to all tenants seems to be undermined by this issue. In fact, anyone can gain unauthorized access to the property through any gate.
Rafael, I’m truly sorry to hear about your experience. I would appreciate the opportunity to make things right and improve your time with us. My goal is to ensure that you’re happy living here. I’ll be reaching out to you directly to discuss this further, and I hope we can work together to create a more positive experience moving forward.
|Recommended: YesA few weeks ago, I would have rated the front office staff less than one star. However, after working with Liliana Padilla to resolve an issue with a court summons caused by system errors, I have had a change of heart. Liliana handled the situation with professionalism, ensuring my legal fees were credited back to my account and working with her team to have the erroneous summons corrected. Her dedication was truly appreciated.
As a result, I’m giving the staff five stars, thanks to her exceptional service.
On a separate note, I live at the front of the complex, where construction for the Vai Resort starts around 5 00a.m.-5 30 a.m. While I wake up earlier, others may find the noise from construction and the gates mailbox room disruptive.
Thank you again, Liliana
Thank you, Rachel, for sharing your experience and for your generous five-star rating. We're delighted to hear about the outstanding service Liliana provided in addressing your concerns and ensuring your legal fees were promptly credited. Her dedication is a reflection of our team's commitment to resident satisfaction. We appreciate your understanding regarding the construction noise and are continuously exploring ways to minimize its impact on our community. Thank you for recognizing our efforts, and we look forward to continuing to enhance your living experience.
|Recommended: YesI toured with Mayra, I’m looking to move in around March, Mayra was very nice and explained the property well, Very Clean Property.
Thank you for sharing your experience with us! We're thrilled to hear that Mayra provided you with a thorough tour and that you found our property to be very clean. We strive to maintain a welcoming environment and are excited about the possibility of you joining our community in March. Please feel free to reach out if you have any more questions or need further assistance. We look forward to having you as part of our community!
Best,
Acero at the Stadium
